Last updated: June 2026 — Lachlan Reid, Cleertool

Responsible Gaming

Our Commitment to Player Safety

At Cleertool, we believe that enjoying PayID pokies and online casino games should always be a fun, entertaining experience — never a source of stress, financial hardship, or harm. Lachlan Reid and the entire Cleertool team are genuinely committed to promoting safe gambling practices across Australia. This page exists because we care about the people behind the screens, not just the games they play.

Gambling is a legitimate form of entertainment for millions of Australians, but it carries real risks. Understanding those risks, knowing your limits, and having access to the right tools and support can make all the difference. Please read this page carefully and share it with anyone you think may need it.

The 18+ Rule — No Exceptions

Cleertool operates a strict 18+ policy. Every casino and pokies platform we review must enforce robust age verification measures before allowing any player to deposit, play, or withdraw. We do not recommend, endorse, or link to any operator that fails to meet this standard. If you are under 18 years of age, please leave this site immediately. Underage gambling is illegal in Australia and causes serious harm.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. Below are common warning signs that gambling may be becoming harmful:

Experiencing one or more of these signs does not mean you are a bad person. It means you may benefit from support, and that support is available right now.

Self-Assessment Checklist

Ask yourself the following questions honestly. If you answer yes to two or more, we strongly encourage you to reach out to a support service:

Tools to Help You Stay in Control

Deposit Limits

Most licensed Australian casinos allow you to set daily, weekly, or monthly deposit limits directly in your account settings. Setting a deposit limit before you start playing is one of the simplest and most effective ways to keep gambling within your budget. Once a limit is set, reputable operators will not allow it to be increased immediately — a cooling-off period applies.

Reality Checks

Reality check reminders are notifications that appear during a gaming session to tell you how long you have been playing and how much you have spent. Enabling these alerts helps you stay aware of time and money in the moment, rather than only reflecting after a session ends.

Cooling-Off Periods

A cooling-off period lets you take a short break from gambling — typically ranging from 24 hours to several weeks — without permanently closing your account. This tool is useful if you feel your play is becoming excessive but you are not yet ready to self-exclude entirely.

Self-Exclusion

Self-exclusion is a formal process that prevents you from accessing a gambling platform for a set period, or permanently. In Australia, the national self-exclusion register is called BetStop. Registering with BetStop at betstop.gov.au will exclude you from all licensed Australian wagering and online gambling services simultaneously. Individual casinos also offer their own self-exclusion options through customer support or account settings.

Australian Crisis Helplines

International Support Organisations

A Final Word from Cleertool

Cleertool exists to help Australian players find trustworthy, enjoyable gaming experiences. That mission is meaningless if players are being harmed. We encourage everyone who visits cleertool.org to gamble only for entertainment, only with money they can afford to lose, and always within their personal limits. You are never alone, and asking for help is a sign of strength, not weakness.